Last Updated: July 27, 2026
Norellis LLC (“Norellis,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from norellis.store (the “Site”), contact us, or otherwise interact with our products and services.
Please read this Privacy Policy carefully. By using our Site or services, you acknowledge the practices described below.
The personal information we collect depends on how you interact with Norellis.
When you place an order, contact us, create an account, subscribe to marketing communications, or otherwise interact with our Site, we may collect information such as:
Name
Email address
Phone number
Billing address
Shipping address
Order and purchase information
Account information
Customer service communications
Product reviews or feedback
Marketing preferences
Any other information you choose to provide to us
When you make a purchase, payment information is processed by Shopify and/or the payment provider you select at checkout.
Depending on the payment method used, this may include credit or debit card information, billing information, or information associated with payment services such as Shop Pay, PayPal, Apple Pay, Google Pay, or other payment methods offered through our checkout.
Norellis generally does not directly receive or store your complete payment card information.
When you visit our Site, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.
This information may include:
IP address
Browser and device information
Operating system
General geographic location
Referring website or advertising source
Pages and products viewed
Links or buttons clicked
Shopping cart activity
Checkout activity
Purchase activity
Date and time of visits
Cookie identifiers
Device identifiers
Information about how you interact with our Site
We may use personal information for the following purposes:
We use your information to process and fulfill purchases, including to:
Process transactions
Confirm orders
Prepare and fulfill orders
Ship products
Provide tracking information
Process returns, refunds, and cancellations
Communicate with you regarding your order
We may use your information to respond to questions, product inquiries, delivery concerns, complaints, returns, refunds, and other customer service requests.
We may use information about how customers interact with our Site to:
Improve our website
Improve the shopping experience
Evaluate Site performance
Identify technical issues
Understand customer preferences
Improve products and services
Optimize checkout and fulfillment
Evaluate the effectiveness of promotions and advertising
Where permitted by applicable law, we may use your information to provide:
Promotional emails
Product recommendations
Special offers
Discount notifications
Abandoned cart or checkout reminders
Personalized advertising
Retargeting advertisements
Other marketing communications
We may use advertising and analytics platforms to understand the effectiveness of our marketing campaigns and show advertisements that may be more relevant to customers.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing messages.
We may use information to:
Detect fraudulent transactions
Verify orders
Protect customer accounts
Prevent misuse of our Site
Investigate suspicious activity
Maintain the security of our Site and services
Protect the rights, safety, and property of Norellis, our customers, and others
We may process information when necessary to comply with applicable laws, regulations, court orders, legal processes, accounting obligations, tax requirements, or other legitimate business purposes.
Norellis and our service providers may use cookies, pixels, tags, and similar technologies when you interact with our Site.
These technologies may help us:
Operate essential Site features
Maintain your shopping cart
Remember your preferences
Process checkout
Understand Site traffic
Analyze Site performance
Measure advertising effectiveness
Personalize your shopping experience
Provide relevant advertising
Detect fraud and security threats
Some technologies are necessary for our Site to function. Others may be used for analytics, personalization, and advertising.
Depending on your location, you may be provided with options to manage your cookie and data-sharing preferences.
You may also configure your browser to limit or block cookies. However, disabling certain cookies may affect the functionality of our Site.
We may disclose personal information to third parties when necessary to operate our business, provide our services, fulfill purchases, conduct marketing, or comply with legal requirements.
Examples include:
Our online store is powered by Shopify. Shopify provides the ecommerce infrastructure that enables us to operate our Site, process orders, and provide our services.
Shopify may process personal information about our customers and Site visitors in connection with the services it provides to Norellis.
We may disclose information to payment processors, banks, financial institutions, fraud-prevention providers, and other services involved in processing and securing transactions.
We may provide information necessary to fulfill your order to:
Product suppliers
Fulfillment providers
Warehouses
Shipping carriers
Logistics providers
Delivery partners
Information shared may include your name, delivery address, email address, telephone number, product selection, and other information necessary to process and deliver your order.
Some Norellis products may be fulfilled or shipped directly by third-party fulfillment partners or suppliers.
We may work with advertising, marketing, social media, and analytics providers to:
Measure Site traffic
Analyze customer interactions
Evaluate advertising performance
Conduct marketing campaigns
Display advertisements
Retarget visitors who previously interacted with our Site
These providers may receive information collected through cookies, pixels, or similar technologies.
Depending on applicable privacy laws, certain disclosures related to advertising may be considered the “sale” or “sharing” of personal information or the use of information for “targeted advertising.”
Where required by law, you may have the right to opt out of these practices.
We may use third parties that help us operate our business, including providers of:
Website services
Email services
SMS services
Customer support
Fraud prevention
Information technology
Analytics
Accounting
Legal services
Business administration
These providers may process personal information on our behalf when necessary to perform their services.
We do not sell personal information to third parties for monetary payment.
However, some privacy laws define “sale” or “sharing” more broadly. Certain advertising, analytics, or marketing technologies may involve transferring information to third parties in ways that may qualify as selling or sharing personal information or processing information for targeted advertising under applicable law.
Depending on where you live, you may have the right to opt out of:
Sale of personal information
Sharing of personal information
Targeted advertising
Certain profiling activities
Where required, these choices may be available through privacy controls or a data-sharing opt-out page provided on our Site.
Depending on where you reside, applicable privacy laws may give you certain rights regarding your personal information.
These may include the right to:
Know whether we process your personal information
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Obtain a portable copy of certain personal information
Opt out of certain sales or sharing of personal information
Opt out of targeted advertising where applicable
Withdraw consent where processing is based on consent
Appeal certain decisions related to a privacy request
Exercise your privacy rights without unlawful discrimination
These rights may be subject to limitations and exceptions under applicable law.
To submit a privacy request, contact us using the information listed in the Contact Us section below or use privacy controls provided through our Site.
We may need to verify your identity before completing certain requests.
Where permitted by law, you may also authorize another person to submit a request on your behalf.
Where required by applicable law and supported by our Site, we may recognize browser-based opt-out preference signals such as Global Privacy Control (“GPC”).
A supported signal may be treated as a request to opt out of certain sales, sharing, or targeted advertising for the browser or device sending the signal.
If you choose to subscribe to marketing communications, we may send you information regarding:
New products
Promotions
Discounts
Special offers
Product recommendations
Store announcements
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in those communications.
Unsubscribing from promotional communications does not prevent us from sending non-promotional communications necessary to provide our services, such as:
Order confirmations
Shipping updates
Delivery notices
Refund confirmations
Customer support responses
Account or security notifications
If you begin shopping or checkout, provide your contact information, and do not complete your purchase, we may use that information, where permitted by applicable law, to send reminders regarding your cart or incomplete checkout.
You may opt out of promotional communications using the instructions provided in those messages.
If Norellis offers SMS or text message marketing and you choose to participate, we may use your phone number to send marketing or transactional text messages in accordance with your consent and applicable law.
Consent to receive marketing text messages is not required as a condition of purchasing our products.
You may opt out of marketing text messages according to the instructions provided in those messages.
Message and data rates may apply depending on your mobile carrier and plan.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Process and maintain order records
Fulfill purchases
Provide customer service
Maintain business and financial records
Comply with tax and accounting requirements
Prevent fraud
Resolve disputes
Enforce agreements
Comply with applicable laws
The length of time we retain information may vary depending on the type of information and our legal or operational obligations.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it as appropriate.
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
You are responsible for protecting your account credentials and should contact us if you believe your account or personal information has been compromised.
Our Site may contain links to websites, platforms, social networks, or services operated by third parties.
We are not responsible for the privacy practices, security, accuracy, or content of third-party websites.
When you leave our Site, we encourage you to review the privacy practices of the third party before providing personal information.
Our Site and services are intended for a general audience and are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe a child has provided personal information to us, please contact us so we can review and, when appropriate, delete the information.
Norellis is based in the United States.
If you visit our Site or purchase our products from outside the United States, your personal information may be transferred to, stored in, or processed in the United States, Canada, or other countries where Shopify or our service providers operate.
Privacy and data protection laws in these countries may differ from those in your country.
Where required by applicable law, appropriate measures may be used in connection with international transfers of personal information.
Individuals in certain jurisdictions, including the European Economic Area, United Kingdom, and Switzerland, may have additional privacy rights under applicable data protection laws.
Where applicable law requires us to identify a legal basis for processing personal information, we may rely on:
Contractual necessity: Processing information necessary to provide products or services you request, including processing and fulfilling an order.
Legitimate interests: Operating, protecting, improving, and promoting Norellis and our services, provided those interests are not overridden by applicable privacy rights.
Legal obligations: Processing necessary to comply with applicable laws and regulatory requirements.
Consent: Processing based on your consent where required, including certain forms of marketing or tracking.
Where processing is based on consent, you may withdraw that consent subject to applicable law.
If Norellis LLC undergoes or considers a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
We may update this Privacy Policy from time to time to reflect changes in:
Our business practices
Our products or services
Technologies we use
Service providers
Legal or regulatory requirements
When we make changes, we will update the Last Updated date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:
Norellis LLC
Website: norellis.store
Email: Support@Norellis.store
Please include enough information for us to understand and respond to your request.
If applicable law provides you with the right to appeal a decision regarding a privacy request, you may submit an appeal using the contact information above and identify your request as a Privacy Appeal.